Privacy Policy

Last updated: October 23, 2024

EliteHorizon.site (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or interact with our website, www.elitehorizon.site.

By using our site, you agree to the terms of this Privacy Policy. If you do not agree with the policy, please do not use our services.

1. Information We Collect

We collect personal information when you interact with our website, including:

• Personal Identifiable Information (PII): Name, email address, phone number, shipping address, and payment details.
• Automatically Collected Information: IP address, browser type, device information, and browsing behavior on our site.
• Transaction Data: Order history, product preferences, and payment details via third-party payment processors.

2. How We Use Your Information

The information we collect helps us:

• Process and fulfill your orders.
• Provide customer support and respond to inquiries.
• Improve our website and customize your shopping experience.
• Send transactional emails, including order confirmations and shipping updates.
• Send promotional emails (if you’ve opted in).
• Detect and prevent fraudulent activity.

3. Sharing Your Information

We may share your data with trusted third parties, including:

• Payment Processors: To securely process transactions (e.g., Stripe, PayPal).
• Shipping Companies: To fulfill orders (e.g., USPS, FedEx).
• Analytics Providers: To monitor and analyze website performance (e.g., Google Analytics).
• Legal Authorities: If required by law or to protect our legal rights.

We do not sell your personal information to third parties.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us:

• Track website traffic and usage patterns.
• Personalize your shopping experience.
• Remember your preferences and shopping cart items.

You can manage cookies through your browser settings, but disabling them may limit your ability to use certain features of our website.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, including legal and accounting obligations.

6. Your Data Protection Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request the deletion of your personal data (subject to legal requirements).
• Opt-out: Opt out of marketing communications.
• Data Portability: Request a transfer of your data to another provider.

To exercise these rights, contact us at support@elitehorizon.site or +1 319-202-0318.

7. How We Protect Your Information

We implement industry-standard security measures to protect your personal information. However, no online platform is 100% secure, and we cannot guarantee absolute security. Please protect your account credentials and notify us immediately if you suspect unauthorized access.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies separately.

9. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with the new effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: support@elitehorizon.site
• Phone: +1 319-202-0318
• Address: 15 Miller Dr, Hillsborough Township, NJ 08844, USA

By using EliteHorizon.site, you agree to this Privacy Policy.